Concierge IT

Your household’s private IT department.

White-glove technology support for individuals and families — device setup, home network security, and the digital hygiene work almost nobody else offers. One person who knows your setup, works only for you, and treats your privacy as the point of the job rather than an obstacle to it.

See what’s included ↓ Our approach
Personal
One person, not a ticket queue
Private
Advice that protects your data, not sells it
Complete
From first setup to ongoing support
Approach

Built around trust.

Most consumer tech support has a conflict of interest baked in: the person helping you is also selling you hardware, bundling you into subscriptions, or working for a company that monetizes what it learns about you. We work the other direction.

We sell time and expertise — nothing else. No commissions on gear, no bundled products, no upsells disguised as recommendations. When we suggest a router, a password manager, or a backup approach, it’s because it’s the right fit for your household, and we’ll tell you why in plain English.

And because privacy is our whole business, it’s built into everything we touch: privacy-respecting defaults on every device we configure, minimal data collection from every service we set up, and documentation you can actually read.

  • No commissions, no reselling — recommendations are conflict-free
  • Privacy-respecting defaults on every device and service we configure
  • Plain-English documentation of everything we set up
  • Patient, judgment-free help for every member of the household
  • You always know what’s running in your home and why
Services

What we take care of.

Six areas of household technology, handled end to end. Every engagement starts with a consultation so we can scope what your household actually needs — nothing more.

📱
01

Device & Ecosystem Setup

New phones, computers, and tablets set up properly from day one — accounts, migration, backups, and syncing across your ecosystem, configured with privacy-respecting settings instead of the defaults vendors prefer.

🌐
02

Home Network Security

Your router is the front door to everything in your home. We secure it — modern Wi-Fi configuration, guest and IoT network separation, firmware hygiene, and DNS-level protections that quietly block trackers and threats for every device in the house.

🔐
03

Privacy & Digital Hygiene

The service almost nobody else offers. Password managers set up and actually adopted, two-factor authentication everywhere it matters, data broker opt-outs filed on your behalf, and privacy settings audited across your accounts and devices.

🏠
04

Smart Home Integration

A smart home that answers to you: controlled locally, so it keeps working even when the internet goes down. No per-device cloud accounts by default, no surveillance business models, and no vendor lock-in — your home runs on your network, on your terms.

🤝
05

Ongoing White-Glove Support

A standing relationship with someone who already knows your setup. Questions answered, problems fixed, new devices folded in — without re-explaining your household to a stranger every time.

👨‍👩‍👧‍👦
06

Family Onboarding

Every member of the household brought along — age-appropriate setups for kids, patient walkthroughs for less technical family members, and shared family features configured so everyone benefits from the same protections.

Digital Literacy Coaching — done with you, not for you. Everything above is done for you. This is the opposite: coaching sessions for households that want to understand and maintain their own setup. Password-manager and two-factor habits that actually stick, family online-safety sessions, age-appropriate guidance for kids, and patient walkthroughs for less-technical family members. The goal is independence — we'd rather teach your household to protect itself than make you need us. Coaching is billed at $150/hour and scheduled from your consultation.
Running a small team instead of a household? Our Infrastructure Advisory practice — Zero Trust access, Proxmox architecture, and self-hosted infrastructure — now lives under the Concierge IT umbrella, with the same conflict-free, documentation-first approach applied to business infrastructure.

Privacy is the service.

Big-box tech support treats your data as a side benefit of the visit. We treat protecting it as the deliverable — every device configured, every account secured, and every recommendation made with your household’s privacy as the measure of success.

Pricing & Booking

Start with a conversation.

Every Concierge IT engagement begins with a consultation — an hour to walk through your household’s devices, concerns, and goals, and to recommend the right starting point. From there, onboarding packages get your household set up, optional monthly retainers keep everything maintained, and digital literacy coaching — billed at $150/hour — teaches your household to run it all yourselves.

The starting point

Consultation

$250
  • One hour, one-on-one
  • Full walkthrough of your household’s devices and needs
  • Recommended onboarding tier and written summary
  • Payment collected at booking
Book Now →
One-time setup

Household Onboarding

Basic $500
Standard $1,000
Complex $2,000
  • Scoped to your household at the consultation
  • Devices, network, and privacy hygiene set up end to end
  • Plain-English documentation of everything configured
  • Tier recommended based on household size and complexity
Starts with a consultation ↑
Ongoing support

Monthly Retainer

Essential $300/mo
Premium $850/mo
  • Standing white-glove support from someone who knows your setup
  • Ongoing maintenance, updates, and questions handled
  • Optional after onboarding — no long-term commitment required
  • Ad-hoc help also available at $150/hour
Starts with a consultation ↑

How engagements begin

Onboarding packages and retainers are scoped and set up during your consultation — book the consultation above, or reach out at admin@datasparse.com with questions first.

Cancellation & Rescheduling Policy

Cancellation policy is outlined in booking details.